Privacy Policy
Effective Date: 11/19/2024

Alliance Healing Technologies, LLC (“ALHT,” “we,” “us,” or “our”) is committed to protecting your privacy and complying with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products and services, or interact with us in other ways.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that can identify you, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (e.g., credit card information)

b. Protected Health Information (PHI)

We collect health-related information as defined by HIPAA, such as:

  • Wound images
  • Medical history
  • Treatment data
  • Information from the Wound Care Buddy App™

c. Usage Data

Automatically collected information when you use our website or app, including:

  • IP address
  • Browser type
  • Operating system
  • Device identifiers
  • Pages viewed and time spent on our site

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and improve our products and services
  • To process transactions and send confirmations
  • To communicate updates, marketing, or promotions (with your consent)
  • To monitor and analyze usage trends
  • To comply with legal and regulatory requirements
  • For medical research and improving health outcomes (data anonymized)

3. HIPAA Compliance

We are committed to complying with HIPAA regulations to safeguard your Protected Health Information (PHI).

a. Permitted Uses and Disclosures

We may use or disclose your PHI:

  • For treatment, payment, and healthcare operations
  • With your explicit authorization
  • As required by law, such as for public health reporting or compliance with court orders

b. Safeguards for PHI

We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of your PHI.

c. Your HIPAA Rights

Under HIPAA, you have the right to:

  • Access your PHI
  • Request amendments to your PHI
  • Receive an accounting of disclosures
  • Restrict certain uses and disclosures
  • File a complaint if you believe your rights have been violated

To exercise your HIPAA rights, contact us at 1.713.535.9406 or email us at info@alliancehealingtech.com.

4. Sharing of Information

We do not sell your information to third parties. We may share your information under the following circumstances:

a. With Your Consent

When you explicitly agree to share your information.

b. Healthcare Providers

To facilitate your wound care treatment, including sharing necessary information with your designated healthcare provider.

c. Business Associates

With trusted third-party vendors who are HIPAA-compliant and perform services on our behalf (e.g., payment processors, IT support).

d. Legal Obligations

To comply with applicable laws, regulations, legal processes, or governmental requests.

5. Data Security

We use advanced security measures, including encryption, secure servers, and role-based access controls, to protect your PHI and personal data. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. PHI will be retained according to HIPAA requirements and applicable state laws.

7. Third-Party Links

Our website or app may include links to third-party sites. We are not responsible for their privacy practices. Review the privacy policies of these third-party sites before providing personal information.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Alliance Healing Technologies, LLC
400 Austin Ave. Waco, Texas, 76701 Suite 102
info@alliancehealingtech.com
1.713.535.9406

If you believe your HIPAA rights have been violated, you may file a complaint with us or directly with the U.S. Department of Health and Human Services (HHS).